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Grievance Redressal

Last updated: 3 October 2026

If you have a complaint about an order, product, payment, privacy issue or website service, please contact us using the details below and include your order number where applicable.

Grievance / Customer Support Contact

Entity / Website: Vasai Bike Parts
Location: Vasai, Maharashtra, India
Email: orders@vasaibikeparts.devendrapandey.com
Phone / WhatsApp: +91 98675 36823

How to Raise a Complaint

  1. Send the complaint by email or WhatsApp.
  2. Include your order number, registered mobile/email, issue description and supporting documents/photos where relevant.
  3. We will review the complaint and communicate the available resolution or next step.

Complaint Tracking

Where a complaint is registered through a channel that supports a reference/ticket number, retain that number for future communication. For email/WhatsApp complaints, the message thread and order number may be used to identify the complaint.

Escalation

If you are not satisfied with the response, you may reply to the same communication and request escalation. Your statutory rights under applicable consumer law remain unaffected.